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Frequently Asked Questions

Frequently Asked Questions

My order is delayed, what should I do?

What is a chronograph?

Are all products original?

What is an electro-mechanical movement?

For imported products, will I have to pay import tax?

What is an automatic movement?

What is a Chronometer?

What should I do to ensure the proper functioning of my watch?

What should I avoid in order to keep my watch in perfect order?

What precautions can I take before using my watch in water?

What is the best way to clean my watch?

How should I care for my watch when I'm not wearing it?

My crystal is supposed to be scratch-resistant, but it has been scratched, why?

What allows me to read the time in the dark?

Can I wear a bracelet on the same wrist as my watch?

Where do the alligator leather straps come from?

What precautions should I take when setting the date?

The second link from the case on my bracelet is broken. Is this repairable?

What is the expected lifetime of a leather strap?

Account info

Do I have to create an account?

How do I change my account password?